For those who are not using Samsung phones or do not want to settle the problem on computer, they can try the methods in this part. All the methods provided in this part can be performed on the smartphone directly and are easy to follow. But we want to remind you that your phone data might be damaged or even lost by using these ways.

Now let's learn the solutions together! While encountering an Android system issue, the first means you can try to solve the problem is to restart the device. If you cannot reboot the device in the common way, you can attempt to take out its battery to forcibly shut down the mobile phone and then re-insert the battery and press the Power button to restart it.

However, this means is only suitable for the Android phones with removable batteries. In addition, it may damage your device. Since the error might be caused by some malfunctioning applications, you can enter the Safe Mode to have a check.

When a phone boots into Safe Mode, it boots without third party Apps and comes with its original settings. Hence, you can know whether there are malfunctioning and bad applications on your device. Different Android phones have different ways to enter the Safe Mode so you are suggested to search for the corresponding means on Google.

After entering the mode, if you find that the device works well, that means there is malware or incompatible software on your device. You need to turn off the Safe Mode and remove the problematic App from your Android phone.

Wiping cache partition is also an available way to fix the Android stuck on boot screen issue. This operation is easy to follow and complete:. The most powerful and effective way to settle the Android issue would be factory resetting the device.

A factory reset can wipe all the files on your Android phone and reset all the settings to the manufacturer default settings. That means all the problematic Apps and settings will be removed so the device can run normally. But meanwhile, all your downloaded and saved data on the device will be erased. So if you do not backup the wanted files in advance, you are not suggested to use this method. After that connect your Samsung mobile device using a USB cable.

Click on next to move on to the process. Step 3: Select the faulty type, in our case we will select cannot access phone and touch does not work other faults also exits such as broken or black screen. Step 4: Next you need to select the correct device name and model for your phone then click next. Step 5: If the software requires you boot your phone on download mode, just follow the steps and instructions on the window. Step 6: When the phone is in download mode, the program will download the recovery package for your phone.

Once this process is complete, the software then deep scan the internal storage and displays all the data that may be extracted from the device. Select the files you require and click the recover button to begin recovering them. By following the steps above, you will be able to recover your data from your device.

Once your data is safely backed up on your computer, you can proceed with the process to fix it. If this is the case, then advanced troubleshooting might just offer a good fix. When all the troubleshooting methods listed above won't work, advanced troubleshooting will reboot a device safely and get it out of the boot loop.

However, advanced troubleshooting does not augur well with most users and, therefore, tend to be overlooked and a device is ruled out as spoiled. Advanced troubleshooting alters a device's firmware and the core software that a device runs on.

To this end, it is advisable that users consider filing warranty claims if the device is still covered, before attempting this troubleshooting. When the firmware of a device is altered, the warranty will be void. This means that letting a manufacturer handle the issue will be a good decision.

If, however, a device's warranty has already expired, then proceeding with advanced troubleshooting is the only option. When performing this kind of troubleshooting, there are important details that a user needs to remember. First off, unlocking the bootloader of an Android device will eliminate all user date from a device by formatting the internal memory. Before any custom or stock ROM is installed into a device, it is advisable that the user confirms that the ROM was made for their specific device.

This can be done by checking the model number of a device. Before a new ROM, Kernel, patch or mod is installed, a user needs to backup the original ROM just in case the installation does not work.

Firmware and software changes can result to more issues when directions are not followed during the installation process. When a user skips a step during installation or installs a software or firmware that does not resonate with the build of a device, the device will not run.

This will have added a problem on top of an existing problem. It should be noted that neither of the advanced troubleshooting should be done as a first step. Carrying out these steps will lead to loss of data and, when not done correctly, may result in more issues.

When secondary issues arise while trying to fix a device stuck on the boot screen, troubleshooting the issue will involve a hard reset or flashing a new ROM onto a device. For those who are not tech savvy, taking a device to a professional who will follow the directions to the letter is advisable. This helps reduce problems that may arise from wrong installations or wrong updates. Advanced troubleshooting is a little technical.

However, users can still follow through if only they are keen. This is the option a user has left after a device will not load past its logo even after trying all soft and hard reset methods.

The problem will be caused by a serious issue on the device's software and firmware. To resolve it, therefore, a defective software needs to be replaced with a functional one. This reverts a phone back to its initial working state. Like all other methods, care should be taken not to spoil the device more while trying to correct the issue.

When the bootloader of a device is not functioning properly, there is a chance that a device will not boot as it should and might get stuck on the startup screen. Put simply, a bootloader is software or a code that gets executed when a device is powered on. The bootloader is executed before the OS of a phone starts loading. The bootloader in every Android device instructs the Kernel to boot as it should.

When a problem occurs with the bootloader, a device will not know how to boot correctly. This can result in the device displaying the phone's logo then powering on and off repeatedly.

This loop will go on until the problem is resolved. In most cases, manufacturers lock bootloaders. This means that it is impossible to customize the software that runs a device. When a bootloader has been unlocked, it gives the user great access, allowing them to tinker and to change the settings of a device to satisfaction.

Problems with the bootloader normally occur when a user unlocks the boot loader while flashing a custom ROM. During the unlock process, the bootloader might have been tampered with, making it start malfunctioning.

The problem, however, can be reversed. In most cases, issues with the bootloader make a device reboot continuously. This will mean that the bootloader cannot complete the booting process. When a user knows they have tampered with the bootloader, especially when trying to install or flash a new ROM, then the best place to start is to unlock it.

Unlocking the boot loader then powering on the device will tell the user where the problem lies. There are different ways to unlock the bootloader based on the device's make and model. The specific key combinations for the process can be searched online or from the manufacturer of the device in question.

Once the boot loader has been unlocked, a user can choose to leave it unlocked and use the device as a super user or relock it to take the device back to the manufacturer's operation status. Not locking the bootloader can be risky. It means that the user can make a mistake and alter the customizations on the Android software.

When that happens, serious software problems will arise, promoting the user to seek more troubleshooting tips. When the bootloader has been relocked, risks of deleting or moving a file are reduced and the device will function optimally.

Relocking the device is recommended. This is especially important when the device is used by more than one user. If after unlocking the bootloader the device will still not boot correctly, then relocking the bootloader and rebooting the device might do the trick. A user should be sure to follow the unlocking and locking directions provided by the manufacturer of their specific device. This will help avoid mistakes that might result in more problems. If the device works properly, then this is the final step a user will need to take.

However, if the device will still not boot correctly, then flashing a device will be one only option remaining. Replacing defective software comes after unlocking and locking a device's bootloader does not solve the problem, a user can still try eliminating defective software and replacing it with a new and functional software. Here, a user will need to install a new ROM onto the Android device.

However, the user has to ensure that the ROM is created for the specific make and model of their device. Installing or flashing a new ROM into a device that won't boost past the boot screen is a swift way of getting a device to start loading with ease. There are different ways to flash a new ROM into a device. The process is dictated by the make and model of an Android device.

Ergo, a good research before embarking on the process comes handy. At first, the process may feel challenging especially to users, not tech savvy. Product-related questions? Michael Watson July 13, Updated: September 9, Solution 1. Force to Exit Download Mode Solution 2. Try A Force Reboot Solution 3. Clear the Device Cache Solution 4. Michael Watson.

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